Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you register for our services, including:

• Parent/Guardian Information: Full name, email address, phone number, residential address, and emergency contact details
• Child Information: Full name, date of birth, gender, medical information, allergies, immunization records, and emergency contacts
• Account Information: Username, password (encrypted), and login credentials
• Documentation: Birth certificates, medical certificates, immunization records, and identification documents

1.2 Automatically Collected Information

When you access our platform, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• QR code scan records for attendance tracking
• Login timestamps and activity logs

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide daycare services, manage enrollment, and track attendance
• Communication: To send important updates, notifications, and emergency alerts
• Safety & Security: To ensure the safety of children and maintain secure access to our facilities
• Health Management: To provide appropriate care based on medical information and allergies
• Progress Tracking: To monitor and report on your child's development and activities
• Administrative: To process enrollments, manage accounts, and maintain records
• Legal Compliance: To comply with applicable laws, regulations, and legal requirements

3. Information Sharing and Disclosure

3.1 We Share Information With:

• Teachers & Staff: Access to information necessary to provide care and education
• Emergency Services: In case of medical emergencies or safety concerns
• Legal Authorities: When required by law or to protect rights and safety
• Parents/Guardians: Your child's information is accessible to you through your account

3.2 We DO NOT:

• Sell your personal information to third parties
• Share your information for marketing purposes without consent
• Disclose sensitive medical information except as necessary for care

4. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encrypted password storage using industry-standard hashing
• Secure database access with role-based permissions
• Regular security audits and updates
• Staff training on data protection and confidentiality
• Physical security measures at our facilities
• Secure QR code system for attendance tracking

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal, accounting, or reporting requirements
• Resolve disputes and enforce our agreements
• Maintain records for child safety and development tracking

Enrollment records are typically retained for 7 years after a child leaves the program, as required by educational regulations.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information (subject to legal requirements)
• Opt-Out: Unsubscribe from non-essential communications
• Data Portability: Request your data in a portable format
• Withdrawal: Withdraw consent for data processing (may affect service delivery)

7. Children's Privacy

Our services are designed for children under 13 years of age. We collect and process children's information only:

• With explicit parental consent
• For the purpose of providing daycare services
• In compliance with Children's Online Privacy Protection Act (COPPA)
• With appropriate safeguards and security measures

8. Cookies and Tracking

Our platform uses essential cookies to:

• Maintain your login session
• Remember your preferences
• Ensure security and prevent fraud
• Improve our services

You can control cookies through your browser settings, but disabling them may affect platform functionality.

9. Third-Party Services

We may use third-party services for:

• Email delivery and notifications
• Data storage and backup
• Analytics and performance monitoring

These services are bound by confidentiality agreements and process data only as instructed by us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice on the platform

Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information

Back to Registration